.gif){kind=logo}
Frequent Asked Questions & Terms and Conditions
Your access codes are not working
- Login and password are case sensitive and cannot be changed. They are valid for a calendar year only. They will work from the moment you receive them until midnight on December 31 of the same year. If you wish to download magazines, please do so before that date.
- If you were previously a subscriber, clear your cache
- If you copy and paste the codes received, make sure you do not copy unnecessary spaces
- Try a different browser
- Make sure you are not trying to access the archive if you have bought a basic subscription (credentials are different).
The latest issue doesn't appear in the download area
- The magazine is published about 6 hours after the end of each race. It some cases, it can take a bit longer. So please be patient. If it is still not showing after a minimum of 6 hours, restart your browser and/or clear your cache.
- The preview of the year is published before the season begins (after testing) and the season review is published about three weeks after the last race.
You have issues downloading your magazine(s)
- Try using a another browser or downloading from a different location, or at a different time of day.
- This problem is always related to the quality of the Internet connection.